? Customer Settings on Gobeller: Manage Your User Experience with Ease

? Customer Settings on Gobeller: Manage Your User Experience with Ease

The Customer Settings section in the Gobeller admin dashboard empowers you to control what your users can access and experience within your platform. Whether you’re running a financial app or a digital service hub, these configurations are key to ensuring smooth onboarding, secure communication, and access control.

?️ Key Settings and How to Use Them

✅ Enable Customer Login

• Value: Yes/No

• Purpose: Allows users to log into the app using their credentials.

• Recommendation: Always set to Yes unless you’re operating a completely public-facing system.

✅ Enable Customer Registration

• Value: Yes/No

• Purpose: Lets new users sign up through the app.

• Best Use: Turn on for self-service platforms or B2C apps. Keep off for closed systems where admins manually onboard users.

✅ Enable Wallet Transfer for Customers

• Value: Yes/No

• Purpose: Allows peer-to-peer transfers between wallets within the app.

• Use Case: Suitable for fintech platforms, digital wallets, cooperatives, and marketplaces.

✅ Enable Bank Transfer for Customers

• Value: Yes/No

• Purpose: Enables users to transfer funds to external bank accounts.

• Caution: Ensure proper KYC and compliance checks before enabling.

✅ Enable Customer SMS Notifications

• Value: Yes/No

• Purpose: Sends transaction alerts, confirmations, or updates via SMS.

• Pro Tip: Keep enabled for financial operations. Make sure your preferred SMS provider is set correctly.

✅ Preferred Customer SMS Provider

• Value: e.g., Gobeller

• Purpose: Determines which gateway is used for sending SMS notifications.

• Action: Ensure the provider supports your target region and integrates well with your app.
  
  If you have provider: select and enter the credentials alongside your senderID.. which is your short business name .. it recommended to be one word and short.. max character of 11 ... eg: OPay

✅ Enable Customer Account Name Prefix

• Value: Yes/No

• Purpose: Appends a prefix (e.g., your brand name) to customer account names.

• Use Case: Helpful for managing sub-accounts or branded banking operations.

✅ Enable Customer Email Notifications

• Value: Yes/No

• Purpose: Sends updates to the customer’s email (e.g., receipts, alerts, login details).

• Tip: Works best alongside SMS for complete communication coverage.

❌ Enable Customer OTP Notifications

• Value: No

• Purpose: Sends one-time passwords (OTPs) for login or transactions.

• Recommended: Enable if you're using OTP-based authentication or extra security steps.

? Tips for Effective Use

1. Match Settings to Business Model

   • B2C? Enable registrations and all transfers.

   • Enterprise/closed group? Disable registration and enable account name prefixes.

2. Ensure Notification Coverage

   • Always have at least one notification method (SMS or Email) active.

3. Monitor Security Settings

   • Enable OTP for high-value apps to reduce fraud.

4. Sync with Branding

   • Set SMS/email providers and account prefixes that reflect your brand.

?Where to Access This

? https://app.gobeller.com/customers-web/customers-settings